​New Accounts:

• To apply for a new account, you must come into Town Hall. For same day service, you need to be in our office by 12 p.m.

• A $75.00 (owner) or $150.00 (tenant) deposit will be required.

• Document Requirements:

  1. Application Lease or proof of Ownership Picture Identification
      

Disconnection of Service:

• It is the responsibility of the customer to contact the Utilities Department to stop billing on your account. If a customer does not notify our department to terminate service, the account will continue to be billed and the customer will be responsible for all charges accumulated as a result of any failure to contact us.

• To request a disconnection of service, you may come to our office or call 740-892-2841, opt. 2.
   

Paying Your Bill:

• Customers can now view and pay bills online with a credit/debit card or electronic check with a small fee. Make a quick one-time payment or register to enjoy all the benefits such as viewing history, storing payment information for later use (if desired).

• We accept payments at Town Hall, in the drop box or via mail at P.O. Box 524 Utica, Ohio 43080.

• If you are having trouble paying your water bill, please contact the office and make payment arrangements to avoid disruption of service.

• The Village of Utica bills on a monthly basis with payments due on the 15th of every month, unless it falls on the weekend or Holiday; then bills will be due the following business day. Bills are sent out the last working day of the month.

• The Village of Utica accepts cash, check, money orders, or debit/credit cards. Please note that a convenience fee is added to all debit and credit card transactions.​